Analisis Kemudahan Penggunaan, Efisiensi dan Keamanan Terhadap Minat Nasabah Bertransaksi Menggunakan BSM Mobile Banking Pada Bank Syariah Mandiri Kantor Cabang Payakumbuh
DOI:
https://doi.org/10.30983/es.v2i2.723Abstract
References
Arikunto, Suharsimi, 2006, Prosedur Penelitian Suatu Pendekatan Praktik, PT Adi Mahasatya, Jakarta.
Anastasia, Diana, 2001, Mengenal E-Business,Yogyakarta.
Chopipah, Fifip, 2013,Pengaruh Kualitas Layanan Internet Banking Klik BCA Terhadap Kepuasan Nasabah, Skripsi UIN Syarif Hidayatullah Jakarta.
Huda, Ahmad, 2010,Analisis Pengaruh Kualitas Layanan Internet Banking Dan Tingkat Kepuasan Terhadap Loyalitas Nasabah Pada PT Bank Rakyat Indonesia (Persero) TBK Kantor Cabang Pembantu Jamsostek Jakarta, Skripsi ABFII Perbanas Jakarta.
Herawati, Jajuk, 2011, Pengaruh Dimensi Internet Banking Service Quality dan Kepercayaan Nasabah Terhadap Kepuasan Nasabah, Jurnal Ekonomi.
Jogiyanto, 2007,Sistem Teknologi Keperilakuan, Penerbit Andi.Yogyakarta.
Mayasari, Feronika, 2011, Anteseden Dan Konsekuen Sikap Nasabah Dalam Menggunakan Internet Banking Dengan Menggunakan Kerangka Technology Acceptance Model (TAM), Jurnal Ekonomi.
Rahardjo, Budi, 2001, Aspek Teknologi dan Keamanan dalam Internet Banking, Jakarta.
Supranto, 2006,Pengukuran Tingkat Kepuasan Pelanggan,Penerbit Rineka. Jakarta.
Supriyono, Maryanto, 2010, Buku Pintar Perbankan, Penerbit Andi, Yogyakarta.
Suparyanto, 2013, Sekilas Tentang Minat, http://dr-suparyanto.blogspot.com (diunduh pada tanggal 28 Januari 2017)
Sugiyono, 2003, Metode Penelitian Bisnis, Bandung.
Maharsi, S, Faktor-Faktor Yang Mempengaruhi Minat Nasabah Menggunakan Internet Banking Dengan Menggunakan Kerangka Techbology Acceptance Model (TAM), Jurnal Ekonomi.
Tjiptono, 2007, Pemasaran Jasa, Bayumedia Publishing, Malang.
Turban, Efraim dkk, 2005, Pengantar Teknologi Informasi, Edisi Ketiga, Penerjemah: Deny Arnos Kwary dkk, Salemba Infotek, Jakarta.
Umar, 2000, Riset Pemasaran dan Perilaku Konsumen . PT. Gramedia Pustaka Utama, Jakarta.
Yusnaini, 2009, Pengaruh Kualitas Pelayanan Internet Banking Terhadap Kepuasan dan Loyalitas Konsumen Pada Bank Swasta, Jurnal Ekonomi.
Downloads
Published
How to Cite
Issue
Section
Citation Check
License
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).







