Wisnu Agustian, Rika Surianto Zalukhu, and Fitrianingsih. “Analisis Pengaruh Nilai Pelanggan, Kualitas Pelayanan Dan Kedekatan Emosional Terhadap Loyalitas Nasabah BSI Tebing Tinggi”. Krigan: Journal of Management and Sharia Business 3, no. 1 (June 30, 2025): 69–82. Accessed December 8, 2025. https://ejournal.uinbukittinggi.ac.id/index.php/krigan/article/view/9318.